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Frequently Asked Questions
Straight answers before you book.
Mileage, Tolls & Fines
200 km a day, 1,400 km a week or 5,000 km a month are included. Extra kilometres cost AED 0.50 per km.
AED 5 per toll crossing, added to your final bill.
Fines are passed on to you with a 10% admin fee.
Booking & Payment
No. There is no security deposit.
Contact us by WhatsApp, call or email and pay AED 200 to hold the car.
Cash or card.
Yes, from AED 700 a week and AED 2,500 a month.
Licence & Eligibility
23 years.
UAE residents: Emirates ID and UAE driving licence. Tourists: International Driving Licence and passport copy.
Insurance & Accidents
Yes, full insurance. If an accident is your fault, an excess of AED 1,500 applies.
Get a police report, it is required, then contact us.
Delivery & Collection
Yes, free anywhere in Dubai, to your hotel or residence.
Yes, self-collection is available. We'll confirm the pickup point when you book.
No airport drop-off. We deliver to your hotel instead.
Monday to Saturday, 10am to 6pm.